> For the complete documentation index, see [llms.txt](https://docs.amitysolutions.com/amity-solutions/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.amitysolutions.com/amity-solutions/amity-bots-platform/channels/connect-to-facebook-page/facebook-comment.md).

# Facebook Comment

To enable a bot to receive Facebook events (such as messages, comments, reactions, or other interactions) and respond automatically to customers based on predefined rules. 

<figure><img src="/files/lQha5eApp85JrcPONw9j" alt="" width="375"><figcaption><p>Edit Facebook Channel</p></figcaption></figure>

How to enable the Facebook Comment:

1. Enable 'Receive facebook comment event'.
2. Select to Reply on Comment or Message Inbox or Both.
3. For 'Reply on comment', can select&#x20;
   1. Text Response, maximum 2,000 characters
   2. Go to Flow<br>

      <figure><img src="/files/mDGO87RPWshUDufVOVBh" alt="" width="375"><figcaption><p>Reploy on comment option</p></figcaption></figure>
4. For 'Reply on message inbox', can select
   1. Template
   2. Go to Flow<br>

      <figure><img src="/files/GQI2rXeCvrWmu4KDBthw" alt="" width="375"><figcaption><p>Reply on message inbox option</p></figcaption></figure>

Facebook Limitation:

1. For the message inbox, this applies only to users who have already had a conversation with the Facebook Page.
2. For the message inbox, only templates containing a single bubble can be used.