Dashboard

The new GenAI Dashboard provides a comprehensive view of assistant usage and performance metrics.

Overall Dashboard

The Overall Dashboard provides a clear summary of assistant usage and performance metrics, enabling users to filter and analyze data effectively.

Filter Options

1. Filter by Assistant

• Default Setting: Displays the Top 9 assistants by usage, with all others grouped under "others."

• Type: A searchable, multi-select dropdown list for easy assistant selection.

2. Filter by Date

• Default Setting: Displays data for the last 7 days from today.

• Type: Select a custom date range with a start and end date.

Assistant Performance

Assistant Response Count

This section visualizes the total response count for each assistant and compares trends over time.

• Metric: Responses per assistant (unit: responses).

• Total Responses: The sum of all responses across all assistants (unit: responses).

• % Difference: Index to shows how much a value has increased or decreased compared to an earlier period (unit: %)

• Limitation: The chart can display up to 10 lines.

Memorized Response Coverage

Memorized Response Coverage

This section shows the proportion of reponses utilizing memorized responses.

• Memorized Response Coverage: Memorized Response ratio compared with Total of Responses (unit: %).

• Memorized Response: Responses that used memorized responses (unit: responses).

• Generated Response: Response that did not use memorized responses (unit: responses).

KM Coverage'

KM Coverage

This section provides insights into response utilizing Knowledge Management (KM) for generating responses.

• KM Coverage: KM Response ratio compared with Total of Generated Responses (unit: %)

• Covered Responses: Responses that used KM to generate responses (unit: responses).

• Uncovered Responses: Responses that did not use KM to generate responses (unit: responses).