Knowledge Base

The AI retrieves information from this knowledge base to provide relevant responses to user queries.

Knowledge Base consists of 4 types:

  • Documents and Files (Legacy)

  • CSV File: Specifically supports only cleaned .CSV files to enhance answer generation accuracy.

  • Documents and Files: Allows users to upload general .html, .pdf. .docx files without pre-chunking.

  • External Knowledge Base: Enables connection to an external knowledge base.

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