Knowledge Base

The AI retrieves information from this knowledge base to provide relevant responses to user queries.

Knowledge Management page

Knowledge Base consists of 4 types:

• Documents and Files (Legacy)

• CSV File: Specifically supports only cleaned .CSV files to enhance answer generation accuracy.

• Documents and Files: Allows users to upload general .html, .pdf. .docx files without pre-chunking.

• External Knowledge Base: Enables connection to an external knowledge base.