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  1. Amity Bots Gen AI Platform
  2. Knowledge Base

Documents and Files (Legacy)

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Last updated 7 months ago

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Documents and Files (Legacy) Type

For Documents and Files (Legacy) type in Knowledge Management (KM), the system supports multiple file formats, including:

  • .pdf (Portable Document Format)

  • .docx (Microsoft Word Document)

  • .html (Web Page Format)

The system allows uploading more than one file for each KM entry, making it possible to store and retrieve multiple related documents under the same knowledge category. This supports efficient organization and accessibility of legacy data across different formats.