Assistants

The Assistant is an AI bot designed to interact with users by providing information from a supported knowledge base and prompts.

Last updated 7 months ago

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The Assistant is an AI bot designed to interact with users by providing information from a supported knowledge base and prompts.

Create an assistant

The Assistant detail consists of these fields separated into 5 section, which are

Assistant Name: Limit the text type to a maximum of 255 characters.
Prompt: Input your custom prompt instructions here. If you need some inspiration, we have a prompt library you can browse to see if something there might suit your needs.
Type: BOTs+ currently only supports Questions & Answers.
Question Input Source: Choose between generating answers based on the original question or a translated version into English.
Greeting Message (optional): This setting only applies to the ASAP sandbox. Show a pre-defined greeting message when a user starts a new session or opens the chat. This will not get sent out to external channels.
Style: Pick the temperature of the response from the LLM. Precise (temp = 0.2) causes the LLM to respond in more consistent ways based on the provided context. Create (temp = 0.8) causes the LLM to respond in more diverse and creative ways, while still referencing the provided context.
Session Reset Timer: When set to 0, this function is never time out. When a value is selected (1 - 12), the user's session will soft reset if no message is sent to BOT+ during that time period.

Fulfillments (optional): Connect a fulfillment to attach to your assistant. BOTs+ will search the documents attached to these fulfilment in order to find relevant documents to send to the LLM as part of the Prompt payload.

Model: Pick your desired LLM. At the moment, BOTs+ only supports GPT-3.5 and GPT-4.
- GPT-3.5 is suitable for most tasks however is weak when it comes to logic, pure creation, understanding of sciences, and handling of complex enquires.
- GPT-4 is a better choice for long and complex questions, as well as sentiment analysis, working with numbers, and connecting the dots on discrete pieces of information.

Enable Validation: enable to select validation method which default to KM Confidence Threshold
- KM Confidence Threshold option will filter out all searched chunks that are lower than the set score.
- If disable this field, it means to ignore the validation and utilize all searched chunk, or as setting 0% of Confidence Threshold.

AI Goal Affirmation (optional): A set of priority instructions that will be sent to the LLM. This is appended to the Prompt Payload towards the button, which tends to make the LLM give it a higher priority compared to the main Prompt Instructions.
Fallback Message: Provide a fallback message when the assistant cannot generate an answer using fulfillments, limit to 500 characters.

Event Webhook URL (optional): Input your webhook URL for ASAP to send events to. ASAP only currently sends a session reset event.
Response URL (optional): If you are sending out to an external channel, please input the webhook URL here.

Last updated 7 months ago

Was this helpful?

The Assistant detail consists of these fields separated into 5 section, which are

Assistant Name: Limit the text type to a maximum of 255 characters.
Prompt: Input your custom prompt instructions here. If you need some inspiration, we have a prompt library you can browse to see if something there might suit your needs.
Type: BOTs+ currently only supports Questions & Answers.
Question Input Source: Choose between generating answers based on the original question or a translated version into English.
Greeting Message (optional): This setting only applies to the ASAP sandbox. Show a pre-defined greeting message when a user starts a new session or opens the chat. This will not get sent out to external channels.
Style: Pick the temperature of the response from the LLM. Precise (temp = 0.2) causes the LLM to respond in more consistent ways based on the provided context. Create (temp = 0.8) causes the LLM to respond in more diverse and creative ways, while still referencing the provided context.
Session Reset Timer: When set to 0, this function is never time out. When a value is selected (1 - 12), the user's session will soft reset if no message is sent to BOT+ during that time period.

Fulfillments (optional): Connect a fulfillment to attach to your assistant. BOTs+ will search the documents attached to these fulfilment in order to find relevant documents to send to the LLM as part of the Prompt payload.

Model: Pick your desired LLM. At the moment, BOTs+ only supports GPT-3.5 and GPT-4.
- GPT-3.5 is suitable for most tasks however is weak when it comes to logic, pure creation, understanding of sciences, and handling of complex enquires.
- GPT-4 is a better choice for long and complex questions, as well as sentiment analysis, working with numbers, and connecting the dots on discrete pieces of information.

Enable Validation: enable to select validation method which default to KM Confidence Threshold
- KM Confidence Threshold option will filter out all searched chunks that are lower than the set score.
- If disable this field, it means to ignore the validation and utilize all searched chunk, or as setting 0% of Confidence Threshold.

AI Goal Affirmation (optional): A set of priority instructions that will be sent to the LLM. This is appended to the Prompt Payload towards the button, which tends to make the LLM give it a higher priority compared to the main Prompt Instructions.
Fallback Message: Provide a fallback message when the assistant cannot generate an answer using fulfillments, limit to 500 characters.

Event Webhook URL (optional): Input your webhook URL for ASAP to send events to. ASAP only currently sends a session reset event.
Response URL (optional): If you are sending out to an external channel, please input the webhook URL here.