Documents and Files

Action Required: To enable this feature, users must submit a request to the relevant team for approval. The activation process may require 1-2 business days to complete

Documents and Files type

For Documents and Files in the Knowledge Management (KM) system, users can upload files with the following extensions:

• .pdf (Portable Document Format)

• .docx (Microsoft Word Document)

• .html (Web Page Format)

• .csv✨ (Comma-Separated Value)

Note:

• Multiple Uploads: Users can upload more than one file for each KM entry, allowing for comprehensive data management.

• Maximum Chunk Size: Users can set the maximum number of tokens per chunk at the time of creation. This setting cannot be edited later, ensuring consistent chunking during processing.

New upgraded version of Documents and Files type

'Need to config' status

For .pdf, .docx, and .html, Users can select the 'Chunk Resolution' which breaking content into manageable sections:

• Main Topics: Broad headings representing primary content divisions.

• Subtopics: Specific headings under main topics, detailing particular aspects.

• Secondary Topics: More detailed sections under subtopics, offering deeper insights.

• Detailed Subtopics: The most specific points under secondary topics, focusing on particular details or examples.

Chunk Resolution page