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On this page
  • Text
  • Media : Image / Video / File
  • Carousel
  • Imagemap
  • Option
  • Flex
  • Quick reply

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  1. Amity Bots Platform
  2. Message Template

Message Types Examples

PreviousCreating Message TemplateNextRich Menu

Last updated 8 months ago

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Message types provided in Amity Bots Platform are as followed:

Text

Media : Image / Video / File

The user can play the video by tapping on the preview image. Note that the URL must use HTTPS with TLS v1.2 or later.

Supported image type : PNG , JPG

Supported video type : MP4 , MOV

Supported file type : PDF , PPTX , DOCX , XLSX

Carousel

Imagemap

An imagemap message contains an image with multiple tappable areas. When a user taps one of these areas, you can redirect them to a webpage or send a message on their behalf.

Option

Flex

Quick reply

When a user receives a message that contains quick reply buttons, the buttons appear at the bottom of the chat screen. The user simply taps one of the buttons to reply.

Use the carousel template to send a message with multiple column objects that users can cycle through. In addition having buttons, you can also indicate in each column object a single to be executed when a user taps anywhere in the image, title, or text area.

Flex Messages are messages with a customizable layout. You can customize the layout freely based on the specification for .

action
CSS Flexible Box (CSS Flexbox) (opens new window)