CSV File

For CSV File uploads in Knowledge Management (KM), the system supports the file extension:

  • .csv (Comma-Separated Values)

Users can upload only one CSV file for each KM entry, ensuring that data remains structured and focused on a single file per knowledge item.

For CSV File validation in the Knowledge Management (KM) system, the following headers are required:

  • id* (mandatory)

  • content* (mandatory)

  • title (optional, auto-generated if not provided)

  • keywords (optional, auto-generated if not provided)

  • questions (optional, auto-generated if not provided)

  • metadata (optional)

Note:

  • Mandatory fields: id and content must be present in the CSV file for it to be valid.

  • Auto-generation: If the user select 'generate titles, keywords, and questions', the system will automatically generate them. If users input these fields, their data will be appended.

  • Ignored fields: Any additional headers outside of these specified ones will be ignored during the validation process.

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