CSV File

CSV File Type

For CSV File uploads in Knowledge Management (KM), the system supports the file extension:

• .csv (Comma-Separated Values)

Users can upload only one CSV file for each KM entry, ensuring that data remains structured and focused on a single file per knowledge item.

CSV Format

For CSV File validation in the Knowledge Management (KM) system, the following headers are required:

• id* (mandatory)

• content* (mandatory)

• title (optional, auto-generated if not provided)

• keywords (optional, auto-generated if not provided)

• questions (optional, auto-generated if not provided)

• metadata (optional)

Note:

• Mandatory fields: id and content must be present in the CSV file for it to be valid.

• Maximum no. of rows: 3000 rows

• Auto-generation: If the user select 'generate titles, keywords, and questions', the system will automatically generate them. If users input these fields, their data will be appended.

  

  Create CSV File Type
• Ignored fields: Any additional headers outside of these specified ones will be ignored during the validation process.