Amity Solutions
  • Announcements
  • Amity Bots Platform
    • Dashboard
      • User Journey
    • Users
      • Setup Microsoft Entra ID Integration
      • Password Policy
      • Typing animation
    • Channels
      • Connect to Facebook Page
      • Connect to LINE Official Account
      • Using Webchat SDK
      • Connet to Custom Channel
    • Audience
    • Chatbot
      • Intent
      • Entity
      • Mapper
      • Chatlogic
    • Message Template
      • Creating Message Template
      • Message Types Examples
    • Rich Menu
      • Linking Rich Menu to Channel
    • Campaign
      • Broadcast
      • ChatAds
  • Amity Bots Live Chat
    • Channels
    • Ticket
      • Ticket Management
      • Ticket Detail
      • Ticket Wrap up
      • Auto assign
    • Team Management
    • Livechat
    • Message Type
    • Livechat Dashboard
    • Audience's Profile
    • Customer Satisfaction Survey
      • Customer Satisfaction Score
    • Agent Copilot✨
  • Amity Bots Gen AI Platform
    • Dashboard
    • Assistants
      • Chat Sandbox
      • Assistant API Integration
      • Message Report
    • Fulfillments
    • Knowledge Base
      • Documents and Files (Legacy)
      • CSV File
      • Documents and Files
      • External Knowledge Base
    • AI Lab
    • Memorized Response
  • Insight
    • Journey Insight
  • Guides
    • Creating a simple chatbot
    • Setting up a LINE Rich Menu
    • How to use ChatAds
  • API Reference
  • Versioning & Upgrade Policy
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Amity Bots Platform

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Last updated 1 year ago

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Amity Bots Platform is a foundational platform for Amity's suite of chatbot products that enables users to integrate various messaging channels such as LINE, Facebook Messenger, webchat, and custom channels.

The platform provides robust natural language processing capabilities that allow chatbots to understand customer queries and automatically respond with appropriate answers. Key features of Amity Bots Platform include seamless channel integration, intent recognition, entity extraction, sentiment analysis, and pre-built conversational modules.

By leveraging Amity's cutting-edge AI technology, companies can create intelligent bots on the Amity Bots Platform to engage customers, answer questions, and deliver excellent automated customer experiences across today's popular messaging apps and websites. The platform streamlines bot development and deployment, while providing analytics tools to optimize bot performance.