Password Policy

Super Admin

New role as a 'Super Admin' who have highest access level on every platform

Password Complexity Policy

Normal user
Super admin
User Type
Minimum char
Maximum char
Special requirement

Normal User

*Policy enforced for all users

8

-

  • a combination of alphanumeric characters

  • uppercase and lowercase letters

  • special characters

Super Admin *Configurable by network

8

99

  • a combination of alphanumeric characters

  • uppercase and lowercase letters

  • special characters

Password Change Frequency

Users should be permitted to change their passwords no more than once per 24 hours, with the configuration of this policy differing for each network.

Policy
Minimum
Maximum
Configurable

Password Change Frequency

1

12

Account Lockout Policy

After the configured number of consecutive failed login attempts within 5 minutes, the account should be locked for the configured amount of time. By default, 5 times will lock for 1 hour.

Policy
Minimum
Maximum
Configurable

Number of fail attempts

1

12

Range of time to locked account

5

180

Duplicate Password Prevention

Users should not be able to set passwords that match any of their last previously passwords. the previous password range is network-configurable, with a default of last 5 passwords.

Policy
Minimum
Maximum
Configurable

Retention limit

1

12

Force Change Password

Super Admin and also Normal User (Agent) should be prompted to change their password every X days.

User Type
Minimum (day)
Maximum (day)
Configurable

Normal User

30

1095

Super Admin

30

1095

Auto-Disable User

Our Auto-Disabled User Policy feature is designed to enhance the security of your account by automatically monitoring user activity and disabling inactive accounts. This policy checks for users who have not logged out for a specified period of time, ensuring that only active users have access to the system.

Policy
Minimum (days)
Maximum (days)
Configurable

Inactive user

30

365

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