> For the complete documentation index, see [llms.txt](https://docs.amitysolutions.com/ekoai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.amitysolutions.com/ekoai/getting-started/eko/users-management.md).

# Users Management

## Create Single Users

### **1. Access the Admin Panel**

Log in with your administrator credentials.

Once logged in, you will see the main dashboard that provides access to various management sections.

### **2. Navigate to “User and Permission Management”**

In the left-hand menu, find the section labeled **“USER AND PERMISSION MANAGEMENT.”**\
Click on **“Create User”** to open the user setup page.

<figure><img src="https://114949873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkGjT4d6YfxBhnPZQPQSC%2Fuploads%2F0xdR4EUfLGpyoEGSucUY%2FScreenshot%202568-10-06%20at%2013.55.48.png?alt=media&amp;token=d393eb50-cf0e-4b1c-98d3-d00ea2516785" alt=""><figcaption></figcaption></figure>

### **3. Fill Out New User Information**

You will be redirected to the **“Create New User”** page.\
Here, complete all required fields (marked with **“\*”**) such as:

* **Full Name**
* **Username**
* **Email Address**

### **4. Set User Password Options**

You can choose one of two options for password setup:

#### Option 1 — *Allow User to Create Their Own Password*

Select **“Let the user specify password by themself.”**\
→ The system will send an email prompting the user to create their own password.

#### Option 2 — *Specify Password Manually*

Select **“Specify user password in plain text”**\
→ Enter a password for the new user.\
→ The user can later change it after logging in.

> ⚠️ **Important:** Ensure the **“Email”** field is filled in if the user needs to receive a password setup email.

<figure><img src="https://114949873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkGjT4d6YfxBhnPZQPQSC%2Fuploads%2FgPgQMOoMUOKWvjwyfRWp%2FScreenshot%202568-10-06%20at%2013.57.53.png?alt=media&amp;token=7c80fc31-0070-41c4-b4b7-a992f495398e" alt=""><figcaption></figcaption></figure>

### **5. Finalize User Creation**

After verifying all details:

* Click **“Create User”** at the bottom of the form.
* The new user will appear in the user list once successfully created.

## Mass User Upload (Import CSV)

Administrators can upload a `.csv` file to create multiple users at once.

### **Step 1: Access the Admin Panel**

Log in to the **Admin Panel** as an administrator.

### **Step 2: Open the Bulk Upload Feature**

Go to the **“Users”** menu and select **“Upload Multiple Users.”**

### **Step 3: Upload Your CSV File**

Upload a `.csv` file containing user details.\
The **required fields** in the CSV are:

* `username`
* `email`

#### **Step 4: Processing and Notifications**

Once the mass upload completes:

* The **admin** will receive an **email notification** confirming successful upload.
* Each **created user** will receive an **email** to set up their password (if their email address is valid).

<figure><img src="https://114949873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkGjT4d6YfxBhnPZQPQSC%2Fuploads%2F4q1d2k0KsRzsilBDBflF%2FScreenshot%202568-10-06%20at%2020.48.48.png?alt=media&amp;token=6ab0df53-e6a7-47b1-8a9c-1c0305d01abc" alt=""><figcaption></figcaption></figure>

**Special Case — Users Without an Email**

If a user doesn’t have a valid email address:

* Use a **dummy email** (e.g., `username@noemail.local`) in the CSV file.
* Include a **password** in the upload file to allow login without email confirmation.

> ⚠️ Note: Dummy emails should follow a consistent format for easy identification and maintenance.

All users, for whom you didn't specify the password in the file, will receive an email with a set password link in any case


---

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