Fulfilments

The connector between your data source and GPT

Managing your Fulfillments (Knowledge Base Type)

This step is only required if you did not check 'Create Fulfillment' when creating a Knowledge Base

1. Once document(s) or external knowledge source has been added to a Knowledge Base, go to ‘Fulfillment’ to add your new knowledge source as one of the knowledge list to select when choosing knowledge for your AI assistant.

2. Click ‘Add Fulfillment’ and 'Add' under Knowledge Base.

3. Name your fulfillment and description for your AI assistant at ‘Fulfillment Name’ and ‘Description’.

4. Choose the Target Knowledge Base to link with this fulfillment.

5. NEW - Search Term Generator (STG) allows you to define whether user input targetting this fulfillment will be subject to additional search term generation. See below for more info on this feature.

6. Click 'Save Changes' when ready.

Search Term Generator Details

Search Term Generator options

The STG for each fulfillment can be enabled or disabled. If Enabled, the user input is sent to the LLM for additional processing before Semantic Search is run. The STG prompt allows you to fine-tune the parameters sent to the LLM. There is a default value in place and we encourage you to use that.

N.B. The STG relies on the response coming back to ASAP being in the prescribed JSON format. Please use the default JSON output format exactly.

If STG is disabled, the default user input will be used for Semantic Search as normal.

Limitations

• If no the fulfilment has no knowledge base attached, the STG will not function.

• If the knowledge base has no documents attached, the STG will not function.

• If the Assistant Confidence Threshold is set too high and no chunks have a sortingScore that is high enough, the STG will not show up in the API response even though there are generated search terms and keywords.

STG & Validation Sequence Diagram